Please read before booking your appointment

Who can treat you…

HCA – Debbie Turner

Blood pressure monitoring, NHS health checks, Basic wound dressings, New patient checks, B12 injections (after the loading dose). Please make sure you have ordered and collected your B12 injections.

Practice Nurse – Margaret Coleman

Wound checks and dressings, stitch and staple removal, ear irrigation, Blood pressure monitoring, Pill checks, Coil checks, Smear test, Depo injections and B12 injections (loading dose only). Please make sure you have ordered and collected your injections.

Nurse practitioner – Gail Harvey and Georgina Matthews

As above and minor illness in over two-year-olds.

Coughs, ear ache, sore throats, rashes, UTI, bites. Pregnancy conditions excluded.


If a Nurse or the HCA can help you please do not book an unnecessary GP appointment. If you have any doubt, please call the surgery and ask.

Thank you from your Doctors.

For babies’ eight-week check-ups and all annual reviews (Asthma, COPD, Diabetes, Dementia, Mental health, Learning disability and Rheumatoid Arthritis), please call the surgery as these have to be extended appointments.

Please do not book though the online services for any admin work (e.g. medical certificates, insurance papers, fit notes and private medicals). Please contact the surgery direct.

How to Book an Appointment

Registering for Online Services

If you are not already registered you will need to sign up to our online services.

Urgent Appointments

We release emergency appointments every weekday at 08:00. They are given out in time order on a first come first serve basis. If you have a minor ailment you may be booked in to see our nurse or in house pharmacist. When all the appointments have been taken and you cannot wait until the next morning we may request  that you go to the urgent care centre at Chase Farm Hospital.

Routine Appointments

To make a routine appointment please ring 01992 624 732 (Cromwell) or 01992 440 877 (Wormley) after 8.00am.

Please note our extended access clinics which are every evening and on Saturday and Sunday mornings are running as normal and you can make an appointment for this by contacting the practice.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else